In accordance with the Consumer Protection (E-Commerce) Rules, 2020, Hampix ensures fair and timely resolution of all customer complaints.
Step 1: Obtain a valid Support Ticket ID from our customer service team.
Step 2: Email the Grievance Officer with the subject line "Formal Grievance - [Ticket ID]".
Grievance Redressal Officer
support@hampix.co.in
Pelletronix Power Products Pvt. Ltd., Hyderabad, Telangana